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Hotel · Vienna · Vienna (Area)

Senator Hotel Vienna

A 4-star stay in Vienna's 17th district, close to tram links and known for its helpful staff and comfortable rooms.

  • Tram station right outside for easy city access
  • Helpful, informative staff praised by guests
  • Spacious, comfortable rooms with modern amenities
8.3 Great 8596 reviews Booking.com 8.3 · 8596 reviews

About

Senator Hotel Vienna

Senator Hotel Vienna sits in the multicultural 17th district, Hernals, a short tram ride from the city centre and main train station. The hotel offers straightforward comfort with soundproofed rooms, air conditioning, and free Wi-Fi throughout. Guests consistently appreciate the easy access to public transport and the pleasant, helpful reception team.

The property includes a café, bar, and leisure/TV room, plus practical touches like a 24-hour reception, luggage storage, and paid airport shuttle. Parking is available on site, and pets are welcome. With a solid guest rating of 8.3 from over 8,500 reviews, it's a dependable base for exploring Vienna.

Rooms range from the compact City Room to the larger Family Room XL, all equipped with heating, air conditioning, and either a shower or bathtub. The Family Room XL features a king-size bed and a bathtub, while other categories offer single or king beds. Breakfast is available, though the dining rating suggests it's decent, not spectacular.

The hotel earns high marks for its location (9/10) and respectable scores for rooms and cleanliness (7/10). However, dining and price/service both sit at 6/10, indicating there's room for improvement in those areas. The surrounding area offers a mix of local cafes and shops, with tram and bus stops directly in front of the hotel.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed

In brief

What works, what to weigh

+

Strengths

3 reasons to book
  • Excellent location for public transport — Guests consistently highlight the tram and bus stops directly outside, making it easy to reach the city centre and train station.
  • Helpful and informative staff — The reception team is repeatedly praised for being pleasant, supportive, and going out of their way to assist, such as with late check-out requests.
  • Comfortable, quiet rooms — With soundproofing and air conditioning, guests find the rooms restful and well-sized, with several noting the beds are very comfortable.

Worth weighing

3 to weigh
  • Dining and value scores are lower — While breakfast is available and generally described as decent, the dining experience and price-to-service ratio both rate at 6/10, suggesting room for improvement.
  • Some distance from the city centre — The hotel is in Hernals, a 17th-district neighbourhood, and requires a tram ride to reach the main sights. One review noted it's 'not in the heart of the city,' though the tram is quick.
  • Mixed experiences on service consistency — While many guests praise the staff, one review suggests a less detailed interaction ('location and personnel'), implying service may vary across stays.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

City Room

  • 2 Single beds
  • Shower
  • Heating
  • Air conditioning

Family Room

  • 1 King-size bed
  • Shower
  • Heating
  • Air conditioning

City Garden Room

  • 1 King-size bed
  • Shower
  • Heating
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • 24-hour reception
  • Lift
  • No smoking on site
  • Security
  • Key card access
  • Smoke detectors
  • Fire extinguishers

Food & Drink

  • Coffee shop
  • Bar/Lounge area
  • Vending machines
  • Welcome drink

Comfort & Convenience

  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Mini-bar
  • Tea and coffee facilities
  • Electric kettle
  • Free toiletries

Services

  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Business centre
  • Fax/Photocopying
  • Paid airport shuttle

Entertainment & Leisure

  • Leisure/TV room
  • Flat-screen TV
  • AM/FM alarm clock
  • Bowling

Family & Accessibility

  • Cots
  • Allergy-free rooms
  • Luggage storage

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.3
Great 8596 reviews

Guest-rated 8.3/10 from 8,596 reviews

Booking.com · 8.3 · 8596 reviews
Rooms and cleanliness7.0
Location9.0
Dining6.0
Price and service6.0
8.3Verified guest

“Excellent Wi-Fi and a comfortable lounge area, plus convenient luggage storage. The staff were helpful, even arranging a late check-out. Looking forward to returning for a Christmas visit.”

8.3Verified guest

“Stylish hotel with very friendly reception staff. The beds were extremely comfortable, and the location right on the tram line was ideal, close to beautiful cafés and the main sights.”

8.3Verified guest

“Parking was available and the breakfast was good.”

8.3Verified guest

“This hotel has a really atmospheric feel!”

8.3Verified guest

“The room was a good size and comfortable, and being near a tram stop made getting into the city easy. Check-in was quick and smooth, and the on-site café was handy for a coffee. Overall, a satisfactory stay with decent amenities.”

8.3Verified guest

“A quiet place with polite staff at the reception desk.”

04 — Location

Getting around Vienna

The property sits in Vienna.

Getting around: Tram and bus stops are right in front of the hotel, providing direct connections to the city centre. The train station is also a short ride away.

Neighbourhood: Hernals is known for its multicultural, urban atmosphere, with local cafés and shops within easy reach.

Hernalser Hauptstrasse 105, Vienna, Vienna (Area), 1170, Austria

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Allowed
Property
179 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 until 23:59, and check-out is by 12:00.

Is parking available at the hotel?

Yes, parking is available on site.

Are pets allowed?

Yes, pets are allowed at the hotel.

Does the hotel offer airport transfers?

Yes, a paid airport shuttle is available.

The bottom line

Senator Hotel Vienna offers a comfortable, well-located base for exploring the Austrian capital, with reliable transport links and attentive staff. While dining and value for money are average, its strong location and room comfort make it a solid choice for travellers prioritising convenience.

8.3A dependable 4-star choice for transport-focused visitors to Vienna.

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